Frequently asked questions

Most professional cleaning companies in the UK charge roughly £19 to £30 per hour in 2026, with London and the South East at the upper end. One-off jobs are usually priced as a fixed quote: an end of tenancy clean typically ranges from about £140 for a studio to £450 or more for a larger house. Our quote tool gives an instant guide price and we confirm a fixed price before booking.

No. Our cleaners bring professional products and equipment as standard, including HEPA vacuums for deep and after-builders cleans. If you prefer particular products, for example eco or fragrance-free, just tell us and we will use yours.

For regular cleaning and housekeeping we aim to send the same cleaner on every visit. If they are on holiday or unwell, we arrange cover from the same local team and brief them on your checklist.

Every cleaner is identity-checked, right-to-work checked and reference-checked before joining, and every job is covered by public liability insurance. Ask us for a copy of the certificate at any time.

No. Many customers give us a key or a lockbox code. Keys are stored securely and coded so they can't be linked to your address.

Tell us within 48 hours and we will return to re-clean the areas concerned at no extra cost. For end of tenancy cleans, we re-clean any cleaning items raised in the check-out report within 72 hours.

Yes. Alongside domestic cleaning and housekeeping we provide office cleaning, commercial cleaning, communal area and HMO cleaning, and post-construction cleaning on contract or one-off.

One-off cleans can often be booked within a few days, depending on area. Regular cleaning usually starts within one to two weeks after a short home visit or video call to agree your checklist.

Oven, hob, grill and extractor cleaned inside and out; fridge, freezer and dishwasher cleaned and left open to air; all cupboards, drawers and wardrobes cleaned inside; bathrooms fully descaled with limescale removed from glass and taps; interior windows, sills, doors, frames, radiators and skirting; floors hoovered and mopped; carpet cleaning available as an add-on.

Tenants moving out, landlords between lets, letting agents, HMO operators and property managers.

As a guide, end of tenancy cleaning costs £160–£205 for a two-bedroom home outside London, about 6 cleaner-hours. London and the South East are typically 10–20% higher. We confirm a fixed price before booking.