Do I need to be at home during the clean?

No. Many customers give us a key or a lockbox code. Keys are stored securely and coded so they can't be linked to your address.

Privacy notice

Last updated: November 2026

Who we are

SK Housekeeping (skhousekeeping.co.uk) is operated within a group whose data controller is S&K Group Holdings Ltd, a company registered in England and Wales (company number 16703925), registered office Unit 1 Hems Crescent, Great Barr, Birmingham B43 5DG. S&K Group Holdings Ltd is the data controller for personal data collected through this website, under the UK GDPR and the Data Protection Act 2018.

What we collect

When you send an enquiry or use the quote tool we collect your name, phone number, email address, postcode, the service you're interested in and anything you choose to tell us. If you use live chat, the chat provider processes your messages. If you accept analytics cookies, we collect anonymised usage data.

Why we use it and our lawful basis

To respond to your enquiry and provide a quote – steps prior to entering a contract, and legitimate interests.
To arrange and deliver cleaning services – performance of a contract.
To improve this website – consent (analytics cookies only).

Who we share it with

Our form provider (Web3Forms), live-chat provider (Tawk.to), hosting provider (Netlify) and, if you accept analytics cookies, Google Analytics. Where needed to deliver your clean, we share relevant details with the cleaner or cleaning partner allocated to your job. We never sell your data.

International transfers

Some providers may process data outside the UK. Where they do, transfers are covered by appropriate safeguards such as the UK International Data Transfer Agreement or adequacy regulations.

How long we keep it

Enquiries that don't become bookings are deleted after 24 months. Customer records are kept for six years after the last service for accounting and legal purposes.

Cookies

We use essential cookies and local storage to remember your cookie choice. Analytics cookies are only set if you click "Accept analytics". You can change your choice by clearing this site's data in your browser.

Your rights

You can ask for access to, correction or deletion of your data, object to or restrict processing, and withdraw consent at any time. Email info@skhousekeeping.co.uk. You can also complain to the Information Commissioner's Office at ico.org.uk.